Flooding: Being Prepared

Check your property’s risk of flooding: email [email protected] detailing your request.

Sign up for flood alerts in one of these ways alerts are via text and/or email:

• https://www.gov.uk/sign-up-for-flood-warnings
• Floodline Telephone: 0345 988 1188
• Floodline Textphone: 0345 602 6340

Follow this link for information about how SCC manage flooding and the risk of flooding:

https://www.suffolk.gov.uk/roads-and-transport/flooding-and-drainage

Flood Protection Products Guidance from the National Flooding Forum: https://bluepages.org.uk/

Sandbags: Sandbags do not provide enough protection during a flood. Water can get into properties through many routes, not just doorways. They can also be challenging to dispose of after they are used since it is likely that they will be heavy and contaminated.

Local authorities in Suffolk won’t provide sandbags to try to protect individual properties, but instead use these limited resources in bulk to raise and repair defences or divert water away from groups of properties.

Suffolk Flood Risk Management Partnership – A Guide on what to do before, during and after flooding: https://www.suffolk.gov.uk/asset-library/imported/may-2021-booklet-before-during-and-after-a-flood-final.pdf

National Flooding Forum Guide to setting up a Flood Group: see attachment below.

Flood/Flood Risk Reporting

The following types of flooding/flood risks should be reported:

On/in your property; Highways; Blocked drains; Water rising from the ground; From ditches and streams:  https://highwaysreporting.suffolk.gov.uk/

Burst water mains or sewerage pipes: https://www.anglianwater.co.uk/services/water-supply/leakage/report-a-leak/

On major trunk roads (A12; A14): https://nationalhighways.co.uk/

River, Sea or Tidal: https://www.gov.uk/report-an-environmental-incident

 

Flooding: When there is risk of or an actual flood event

In an emergency: (taken from SCC website)

If there is an immediate risk to life call 999

Be aware that you can be charged if you call out Suffolk Fire and Rescue Service in a non-emergency situation.

Advice on what to do if a property is flooded or under threat of flood: (taken from SCC website)

• Isolate all electrics (if it is safe to do so).
• Contact any elderly or vulnerable neighbours or relatives and ensure they are safe and know what to do if their properties become flooded.
• Consider moving possessions upstairs if possible.
• Avoid contact with flood water as much as possible to reduce risk of drowning and infection.
• Secure your property and make your way to a place of safety.
• Don’t drive through flood water and try to avoid unnecessary long journeys as local roads may also be flooded.
• Listen to local radio stations for further information and guidance or contact the National Flooding Forum for specialist advice.

National Flood Forum: https://nationalfloodforum.org.uk/

 

Flooding: 20.10.2023 and 04.01.2023

Information received re Storm Babet Friday 20th October 2023 and Flooding on Thursday 4th January 2024: See attachment below.

Recovery support (e.g. Grants) information: https://www.suffolk.gov.uk/about/flood-recovery-information-for-suffolk